ABOUT / THE CURATED PRESENCE

A Digital Home for Hospitality Leadership

This website is the professional portfolio of Ashley Cressy, a hospitality executive and front-of-house manager specializing in premium guest experiences, team leadership, and large-scale operations. It is built and maintained by Ashley herself, and it exists to give recruiters, hiring managers, restaurant groups, and hotel operators a single, elegant destination to explore her career narrative — one that treats a resume not as a list of past jobs, but as a curated record of operational excellence.

Front-of-house management sits at the intersection of art and logistics. It demands the composure of a fine-dining captain, the analytical discipline of an operations manager, and the people-first instincts of a coach. Over more than a decade, Ashley has cultivated that blend across flagship café operations, celebrity hotspot dining rooms, big-box retail leadership, and luxury catering events — from directing floor flow at high-volume venues grossing $140,000 in weekly sales to negotiating multi-thousand-dollar fine-dining event contracts. Her approach unites the soft artistry of hospitality with the hard mechanics of P&L awareness, labor scheduling, vendor negotiation, and inventory control.

This site is intended for hospitality groups, private event companies, boutique hotels, and any organization seeking a leader who can elevate guest experience while protecting the bottom line. Here you will find her experience timeline, her management skill matrix, and a direct inquiry channel for interview conversations.

CAREER HIGHLIGHTS

Moments That Shaped the Standard

Elegant curved staircase in a luxury boutique hotel lobby

2024 — 2026

Shift Supervisor — Starbucks

Directed front-of-house operations and floor management for an elite flagship location grossing $140,000 in weekly sales, translating corporate revenue targets into real-time shift decisions while coaching a high-performing team.

2023 — 2024

Guest Relations Specialist — The Breakfast Club

Managed floor flow, reservation pacing, and VIP accommodations at a high-profile celebrity dining room, maximizing table turnover by 10% during peak service without compromising the guest experience.

2014 — 2018

Hors d'oeuvre Specialist & Catering Lead — Melange Catering

Orchestrated elite tableside service and luxury multi-course pacing for high-net-worth clients, and was selected by management to train incoming front-of-house staff on upscale hospitality protocols.